Privacy Policy | Cat Hampurr
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Privacy Policy

Cat Hampurr knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy for the Cathampurr.co.uk web site (the “Site”).

If you have questions or concerns regarding this statement, you should contact us at charlotte@cathampurr.co.uk

This privacy policy covers only information that is collected through the Site and does not cover websites to which we link.


Information We Collect and How We Use It

We collect your personal information so we can provide you with a safe, smooth, efficient, and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our service to make your experience safer and easier. We only collect personal information about you that we consider necessary for achieving this purpose.

When you subscribe to Cat Hampurr, we will collect personal information such as your name, e-mail address, shipping address and credit card information.  We use this information to process and fulfill your order and to notify you of your order status.  If you choose to submit data you thereby consent to our collection, storage and processing of any personal data (in accordance with the Data Protection legislation).

All archived credit card information is maintained in a secure and safe environment with the third party payment service, who is currently PayPal.

Cat Hampurr uses information for the following general purposes

  • products and services provisioning
  • billing
  • identification and authentication
  • services improvement
  • contact
  • research
  • anonymous reporting

Cat Hampurr will not sell or disclose your name or email address to third parties without your explicit consent, except as specified in this privacy policy.

Access to your data

You may access your account at any time to view or amend your data. You have the right to ask us for a copy of your personal data.

Log Files

As with many Web sites, we automatically gather certain information about our Site traffic and store it in log files. This information includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the Site, to track users’ movements around the Site and to gather demographic information about our user base.

IP addresses are automatically reported by your browser each time you view a web page. Your IP address is stored in Cat Hampurr’s user registration databases when you register with Cat Hampurr. IP addresses may be used for various research purposes, and/or delivering unique functionality to our service.

Cookies

Cookies are a small text file containing an anonymous unique identifier that is stored on a user’s computer for record-keeping purposes.  Cookie are only accessible by the website that placed it there.

By default your browser will accept cookies.  You have the choice to enable / disable cookies in your web browser.  To so this please consult the help menu in your browser.  Please be aware that disablement of cookie may prevent you from using the full range of services on the website. You may also delete cookies you formerly accepted.  Unless you have disabled or deleted the cookies, you consent to our placing and accessing cookies on your computer.

We use cookies on this site but we do not link the information we store in cookies to any personally identifiable information you submit while on our site. This privacy policy covers the use of cookies on Cat Hampurr only and does not cover any third party websites we may link to (e.g., advertisers).  We have no access to or control over these cookies.

Surveys or Contests

We may provide you the opportunity to participate in contests or surveys on our site. If you participate, we will request certain personally identifiable information from you. The requested information typically includes contact information (such as name and shipping address) and demographic information.

We use this information to notify contest winners and award prizes, to monitor site traffic, or to personalize the site (in the case of anonymous information collected in surveys) and to send participants an email newsletter.

Tell-A-Friend

If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. Cat Hampurr does not store this information for the sole purpose of sending this one-time email and tracking the success of our referral program.

Your friend may contact us at charlotte@cathampurr.co.uk to request that we remove this information from our database.

Communication from Us or the Site

Special Offers and Updates

We will occasionally send you information on products, services, special deals, and promotions. You can sign up for these emails from us on our mailing list page.

Service-Related Announcements

We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.

Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account

Customer Service

Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password. We will communicate with you in response to your enquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes. You may contact us at charlotte@cathampurr.co.uk

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights; to comply with a judicial proceeding, court order, or legal process served on us or the Site; or in connection with an actual or proposed corporate transaction or insolvency proceeding involving all or part of the business or asset to which the information pertains.

Choice / Opt-out

We provide you the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, you can indicate your preference on our order form.

If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at charlotte@cathampurr.co.uk

Links to Other Sites

The Site contains links to other sites that are not owned or controlled by Cat Hampurr. Please be aware that we are not responsible for the privacy policies of such other sites.

We encourage you to be aware when you leave the Site and to read the privacy policies of each and every Web site that collects personally identifiable information.

This privacy policy applies only to information collected by the Site.

Changes in this Privacy Policy

If we decide to change our privacy policy, we will post changes to this privacy policy and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy policy at any time, so please review it frequently. If we make changes that materially affect our uses or disclosures of personally identifiable information that we have previously collected, we will notify you here, by email, or by means of a notice on our home page.

Changes of Business Ownership and Control

We may, from time to time, expand or reduce our business and this may involve the sale of certain divisions or the transfer of control of certain divisions to other parties. Data provided by users will, where it is relevant to any division, be transferred and the new owner will be permitted to use the data for the purposes for which it was supplied by you.  In the event that any data submitted by Users will be transferred in such a manner, you will be contacted in advance and informed of the changes.

Contact Us

If you have any questions or suggestions regarding our privacy policy, please contact us at: charlotte@cathampurr.co.uk

Effective Date: 11th April 2014